We are confident in the quality and craftsmanship of aura, offering a one-year warranty against manufacturing defects. This warranty covers any defects in materials and workmanship that occur during normal use of the product. It does not cover damage caused by improper use or accidental damage.

If you believe your product has a manufacturing defect, please contact our customer service team with your proof of purchase, product serial number and a detailed description of the issue. We may ask for photos or videos to help us assess the problem. If we determine that the issue is covered under our warranty, we will repair or replace the product at no cost to you.

Please note that any repairs or replacements will be made at our discretion. If we determine that the issue is not covered under our warranty, we may offer to repair the product for a fees

This warranty is valid for one year from the date of purchase. To be eligible for warranty service, you must have proof of purchase from an authorized channel

We take pride in our products and want you to be completely satisfied with your purchase. If you have any questions or concerns about our warranty policy, please do not hesitate to contact us.

Refund

We offer a 30-day refund policy for aura. If you're not completely satisfied with your purchase, you may return it in new, unused condition within 30 days of receiving it for a full refund. To initiate a return, please contact our customer service team with your order number and reason for return. We do not offer refunds for damaged or used items, shipping fees, or taxes.